Sep 1 2010
How to respond to the Service Battery warning
Last weekend, while testing some battery conditioning software for a future story, I noticed a distressing alert in my Battery menu in the Menu Bar. It said “Service Battery” accompanied by that nasty triangle with the exclamation point in it.
Not a happy thing. NOT awesomeness.
Fortunately, I’m spending most of the week creating videos at Mac Station in Abbotsford, so I have access to skilled and certified Apple Specialists who are able to check out my battery and see if it’s really finished.
Fortunately for you, this level of service as not reserved just for friends and family of Apple dealers. If your machine is under warranty1 this service is free and, quite likely, any repair required thereafter.
No Flash? No problem—click here!»
Don’t be afraid of bringing your Apple products in for service—that’s what the warranty is for.
Thanks to Jeremy Wedel ( @az1de ) for running the diagnostic on my battery and talking with me today on camera so that I could share this technological life lesson with you. My battery failed under warranty and before its time, so my replacement will be free of charge.
Awesomeness.
Follow-up video here
Watts battery maintenance and calibration | MacMerc
Sep 06, 2010 @ 09:49:41
[...] in my last video, I showed you the test that Mac service techs run to determine whether a battery has failed or not [...]
Sep 06, 2010 @ 13:05:51
Hey Rick, I can’t view these last few vids on my iPad (blank white space) has something changed? Don’t tell me you’ve gone all Flash
Sep 06, 2010 @ 17:04:31
Hi Ian,
I have switched to Viddler which is currently behind the curve on HTML5 adoption. I just spent some time setting up Blip.tv so I should be able to offer an alternative link for us iPad users for the next videos.
Thanks for the feedback. I need all the encouragement I can get.
Sep 07, 2010 @ 08:15:42
Ahh, that’s good to hear. I enjoy watching them!
Ian recently posted..technorandy- @leahculver wait Wikipedias RIGHT!
Sep 07, 2010 @ 13:38:36
Thanks, Ian.
Please spread the word about them if you can.
Sep 07, 2010 @ 15:05:17
I’ve given a Flashless option on all videos now. It should make things a bit better for us iPad users…I mean, really, a video series about Mac awesomeness that excludes iPad users!? How does that make sense?