How to respond to the Service Battery warning

Last weekend, while testing some battery conditioning software for a future story, I noticed a distressing alert in my Battery menu in the Menu Bar. It said “Service Battery” accompanied by that nasty triangle with the exclamation point in it.

Not a happy thing. NOT awesomeness.

Fortunately, I’m spending most of the week creating videos at Mac Station in Abbotsford, so I have access to skilled and certified Apple Specialists who are able to check out my battery and see if it’s really finished.

Fortunately for you, this level of service as not reserved just for friends and family of Apple dealers. If your machine is under warranty1 this service is free and, quite likely, any repair required thereafter.

No Flash? No problem—click here!»


Don’t be afraid of bringing your Apple products in for service—that’s what the warranty is for.

Thanks to Jeremy Wedel ( @az1de ) for running the diagnostic on my battery and talking with me today on camera so that I could share this technological life lesson with you. My battery failed under warranty and before its time, so my replacement will be free of charge.

Awesomeness.

Follow-up video here

  1. and I cannot recommend highly enough that you get AppleCare with your Mac purchase []