Power

(Humor) My Computer Won’t Turn On

Any troubleshooting questions out there? Any at all? If you have some, please submit them to macmanx@macmerc.com


Well, how about a little tech-support question humor? Let’s see if I can remember it.

Well, there was phone tech support member working for a company (Microsoft?), we’ll just call him “Tech”. He received a call from and elderly woman who’s computer wouldn’t turn on. In the end, it got him fired. Below is what I remember from the transcript.

TECH: What seems to be the problem?

CALLER: My computer won’t turn on.

TECH: Have you tried the power button?

CALLER: Of course.

TECH: Is the power connected?

CALLER: Yes.

*the TECH then went through several PC-related things and neither worked.*

TECH: Do you have the original box to send this back?

CALLER: It’s in the attic.

TECH: Can you get it and make sure it’s the right one?

CALLER: It’s a bit hard to see the box.

TECH: How come?

CALLER: The lights aren’t on.

TECH: Turn them on.

CALLER: I can’t, the power went out 30 minutes ago.

*The TECH then went into numerous profanities that got him fired. Such is the frustration of all techs.*

Remember, if you have a question that you’d like answered, please submit it to macmanx@macmerc.com

Keyspan Goodies

After spending the afternoon grabbing a cup of bandwidth from my local Staples,
I came home to find a package on the doorstep addressed to me. (Gotta love that.)
Thinking it might be my long awaited iBook mod supplies, I hurriedly open the
box to find that, instead, it contained a Keyspan Presentation Remote, a Keyspan
USB 4-Port Mini Hub and a Keyspan Zip-Linq Retractable USB Extension Cable —
not what I wished for, but not too shabby either.

Thank you, Santa!

I guess someone must have read one
of my previous articles on USB gadgets
and decided to send me a few for
review. So, with out further adieu, here are my thoughts on this collection
of gizmos:

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Kremote Keyspan Goodies

Keyspan
Presentation Remote
– This silvery number consists of a radio frequency
remote and a corresponding receiver that plugs into a spare USB port.
The remote has four buttons, one pad and a switch which allow it to function
as a wireless two button mouse with PowerPoint slide control and a laser
pointer without any software installation.

The documentation (consisting of two 5″ x 6″ pieces of photocopied
paper) says that Macintosh users need not install any additional software
to use the Keyspan Presentation Remote. It also states that the remote’s
media mode, which under Windows allows control of Windows Media Player,
is not supported on the Mac. With very little digging on Keyspan’s
web site
, I found a beta
release of the software in development
for this remote under Mac OS
X. With this software installed, I was able to switch the remote to media
mode where I could configure the buttons, pad and switch to do my bidding
in the Finder, Keynote, iTunes, PowerPoint, Quicktime Player, or pretty
much anything else.

The software is still in beta and getting the drivers to recognize the
RF receiver without crashing my Mac was a bit of an ordeal, but once I
got it working it was really a lot of fun.

+: Simple, useful remote that takes up very little space in the
backpack. Carrying case included.
-: Laser pointer requires too much fiddling to activate. Attaching
the RF receiver can cause your Mac to crash.

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K USBHub1 Keyspan Goodies

K USBHub2 Keyspan GoodiesKeyspan
4-Port Mini Hub
– USB hubs are just a fact of life if you carry and
use a lot of USB devices. The two USB ports on most portables get filled
way too easily. But, as I mentioned in USB
gadgets for your ‘Book
, I have yet to find a hub that I recommend
without hesitation.

That situation has not changed. The Keyspan 4-Port Mini Hub has great
portability and usability, but the case fell apart on its first excursion
in my backpack. The plastic is very light, but somewhat less than durable.
And its “snap together” construction too easily succumbs to
“snap apart” destruction. I would still recommend this hub,
but I would suggest that it be tucked away in a safe and snug pocket to
prevent spontaneous disassembly.

The Keyspan 4-Port Mini Hub comes packaged with an AC adapter that allows
you to attach USB devices that draw more power than the Universal Serial
Bus can efficiently provide on its own. This is a valuable extra in a
portable hub and puts the Keyspan above other portable hubs that lack
this feature. On the downside, the AC adapter requires additional backpack
real estate. But if you need this option, you’ll just have to find the
room.

+: 4-ports of USB fun in a svelte package. Bus and AC power options.
-: Flimsy case. Optional AC power adapter not nearly as portable
as the hub itself.

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KZip Linq1 Keyspan Goodies

K ZipLinq3 Keyspan GoodiesKeyspan
Zip-Linq Retractable USB Extension Cable
– I’ve saved the best for
last. This thing is awesome. “How good could a USB extension cord
be?” Well, it’s ability to extend my USB range isn’t the the part
that’s amazing, it’s the way that it does it. The Keyspan Zip-Linq Retractable
USB Extension Cable is just one of a
slew of retractable extendable portable wonders
all based on the same
principle.

K ZipLinq2 Keyspan GoodiesThe
really great thing about the Zip-Linq’s isn’t so much what they can do
when you extend them, but how little space they require when they are
retracted. A while back, I purchased one
of Macally’s offerings to the retractable cable category.
The Macally
offers twice as much cable length as the Keyspan but look at the picture
here–it also takes up more than twice as much room! If you need 5 feet
of USB extension, buy two Keyspan Zip-Linq’s and you’ll have the needed
cable length and more room in you backpack for other stuff.

And the Keyspan Zip-Linq’s are much more durable. In the time it took
me to lose my sales receipt for my Macally Retractable Firewire dealie,
the housing around one of the plug ends split open and I had to reach
for my SwissTool to sweet talk the broken plug out of my iBook’s Firewire
port. The Keyspan Zip-Linq has been much more forgiving of the tortures
I put it through and is just made of tougher stuff in my opinion.

+: Awesome! Asks for so little and gives so much. Also available
in Firewire, Ethernet, telephone, cel phone charger and travel mouse
models.
-: Will arouse envy of those around you. Easily stolen. Buy several.

That’s all for now!

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-Rick

The Quick Fix

Brought to you by: James

Do you use OSX? Do you have suspicious disk activity? Are you worried after a forced reboot? Do you just want to check things? Are you tired of having to re-boot from your install disk to run Disk Utility on your startup drive? Then I have something for you. Most OSX users don’t know about the power of their Unix core, but this is one trick that you won’t forget.

How do you run Disk Utility (or something similar) without restarting from your install disk? Just restart holding command-s (remember “save me”, for you word processor users), and you’ll be introduced to a new screen. The screen will be black, featuring white text (and 5 color letters in the word ‘COLOR’ in 10.0-10.2 only). Once the verbose (words) load has finished, you’ll recognize what appears to be the terminal. Enter /sbin/fsck -y (or /sbin/fsck -fy if you have File System Journaling enabled) and hit enter. You’ll want to continue this string until it finds no more problems (fixing a problem, may make another problem more…visible). When you’re done, enter reboot and hit enter.

Congratulations, you have successfully repaired your disk just as if you restarted from your install CD, but without the hassle. Please note that larger, more powerful disk utilities may be needed for more serious problems.

Note: If you are using Open Firmware (ROM) password protection, you’ll need to disable it to start with the ‘command-s’ key set.

Don’t forget to buy a shirt.